Board · contact
File a note
A step that no longer matches the screen, a tool the board skips, a typo in ticket three — all of it reaches the same desk.
Where to send it
- desk@lanscan365.biz
- Response time
- Usually within two working days; always eventually
- Language
- English preferred, plain preferred-er
What helps a note close faster
- The page address and the step that went wrong.
- Your system and the scanner version, if it launched at all.
- What you expected, what happened instead.
What this desk does not handle
License questions for paid products, forgotten router passwords and anything involving a network you do not administer. Those tickets belong to other desks.